If its time critical - then you need to advise that and provide some context.

O'Connor Consultancy Services can attend your operation at short notice - to evaluate the challenge firsthand with input from your own staff. We'll look at chemistry, equipment and recommendations.

Honestly, a site visit is the best option. Working on the fresh material be it organic or inorganic is important. Sending a bucket or two of sample to our premises that further reacts as a function of time, compromises the results. Some samples are also simply not suitable for off-site transportation.

Testing at site requires limited support. Aside from completing necessary inductions, a basic laboratory is ideal or operational wet area. We come prepared with plastic cylinders/beakers, and associated equipment.

Firstly, we investigate site operations, to be on the lookout for mechanical type issues, then verify process outcomes against bench test outcomes. Beyond that point, its confirmation of what does work, or how to make it work from a chemical point of view.

The answer can be simple or complex. Mechanical or chemical. Many factors contribute to overflow clarity. An example is - too much or too little flocculant can easily contribute to a reduction in overflow clarity. The assumption of "dose higher is better" is a common mistake.

With fewer face‑to‑face interactions between manufacturers and end users, the practical knowledge gap on sites has widened. It's a simple, undeniable fact of your flocculant and coagulant use systems.

Site personnel numbers have also been reduced. Manufacturers or Resellers have gone down the same path personnel rationalisation.

Your simple solution: Annually or ad-hoc review your chemistry performance - via O'Connor Consultancy Services, thereby maintaining your existing efficiencies or improving future performance.

Importantly, this is also a valuable risk management activity.

You need the alternative product evaluated by a trusted independent professional - with a well-developed polymer skill set. A comparative bench test assessment with the incumbent, is the first step. Evaluating dose rate response and process compatibility is also highly important.

Yes, we do. Both in mining applications for Tier 1 & 2 Miners (Sulphide, Coal, Oxides) - including PNG & New Caledonia. Also, in municipal water treatment and reuse applications in Victoria, NSW, South Australia, Western Australia and Northern Territory.

Travelling to your location whether in urban, regional or rural locations throughout Australia - is part of what we do.

The simple answer is, No. The effectiveness and success of the Consultancy require maintaining focus on those skills that we are exceptional at. The Consultancy has skill sets and application knowledge beyond the principal focus. During ongoing dealings, if we or you identify a need or opportunity then we should discuss. We can redirect as necessary to an appropriate contact.